Frequently asked questions

What is Main Door Web?

Main Door Web builds simple websites for small local businesses, such as trades, cafés, salons and cleaners. It is run by Adam and based in Oregon, Wisconsin.

How much does a website cost?

Plans cost $59, $119 or $199 a month. Setup is $0 on a 12-month plan. Pay a year up front and get 2 months free ($590, $1,190 or $1,990 a year). Month to month from the start, a one-time setup fee applies: $99, $199 or $299. Prefer to buy the site outright? One-time builds are $599 (up to 3 pages), $1,499 or $2,499, plus an optional care plan at $39 a month (hosting, backups, 1 small edit a month and a monthly report). See Pricing.

Is the preview really free?

Yes. There is no card and no deposit. If you don't like the preview, you owe nothing and we delete it.

When do I pay?

Nothing is charged until you approve your site. Your first monthly payment is due at launch, then monthly after that.

What does every plan include?

Hosting, HTTPS security, a mobile-friendly layout, domain setup, a tap-to-call button, a Google review link with a printable QR card, Search Console and simple visitor stats, and a number of small edits each month.

Who owns my domain?

You do. Your domain is registered in your name. If you already have one, you keep it, and if you ever leave, your domain goes with you. Your Google Business Profile stays yours too.

Can I cancel?

Yes. If you are not happy in the first 30 days after launch, we refund your first payment. After that, you can cancel any time by email, effective at the end of the month you've paid for. If you leave a 12-month plan early, you pay part of the setup fee that was waived, prorated for the months left and never more than $299; there is no other penalty.

What happens after 12 months?

A 12-month plan continues month to month at the same price until you cancel. It never renews for another 12 months.

Can customers book or pay on my site?

Yes, using your own accounts. On Standard and Plus we add your own booking link (for example Calendly, Square or Google). On Starter we can add it as one small edit ($25). We can also add a pay-online button that links to your own Square, PayPal or Stripe payment link. The money goes straight to you; we never handle it.

Can you help with Google reviews?

Yes. Every plan gets your Google review link and a printable QR card you can hand to customers. On Standard and Plus we show your real Google reviews on your site, with your OK. We never write, buy or hide reviews; we only help you ask real customers.

What other one-time help do you offer?

Google Business Profile setup help or cleanup is $99 (we prepare it; you verify it with Google). Email setup help is $49 (for example Google Workspace or Microsoft 365, billed to you by them). See the add-ons table on the Pricing page.

Do I have to write the words myself?

No. Send the basics and we write clear, simple wording for you to check.

What if I don't have photos or a logo?

We can start without them and add your photos later. A simple text logo is $79 if you want one.

Will my site rank first on Google?

We don't promise any search ranking, number of visitors or number of calls. Every site is built with clear page titles, plain answers to common questions and your business details in a format search engines can read.

How do I get started?

Email maindoorweb@gmail.com with your business name, what you do, the area you serve and your hours. Would you rather talk? Put your number in the email and Adam will call you back.

What is the free Quick Look?

Email us your website address and we look it over and email you the 3 most important problems we found, in plain words. It is free, with no score and no sales pitch. See the Website audit page.

How much does a website audit cost?

The Full Audit Report is $329. Fixes are fixed-price packages: Tune-Up $349, Local SEO Cleanup $399, Mobile + Speed Fix $499, Accessibility Basics $599, or all four as a Full Rescue for $1,199. The Full Audit Report plus the Tune-Up is $629.

Can you fix a Wix, Squarespace or WordPress site?

Often, yes. Some fixes depend on what the platform allows, so we quote those case by case. We don't do WordPress plugin work we can't test.

Will Accessibility Basics make my site legally accessible?

No one can honestly promise that. Accessibility Basics fixes common problems toward the WCAG 2.2 AA guidelines. It is not a legal compliance audit. If you have received a legal letter, talk to an attorney and a specialist auditor.

Do I have to give you my passwords?

No. You invite us to your own account as a user or collaborator, or share your screen, and you remove our access at the end. You keep ownership of your domain, hosting and Google Business Profile.